Prescriptions and certificates
Prescriptions and certificates are preferably issued during a consultation. In exceptional circumstances, there is the possibility to digitally send a certificate and/or prescriptions via the Helena patient platform (Info on Helena see here (french)). This option is only available to patients who are enrolled via GMF (info on GMF see here) and whose mobile number and e-mail address are known.
Please note that:
You should ask your doctor for sufficient prescriptions until your next physical appointment in order to avoid these situations.
Certain types of prescriptions cannot be delivered (e.g. sleeping pills and antibiotics).
No prescription can be requested for patients who are not enrolled via GMF.
Certifications (e.g., sports tests, accidents, FOD medical forms) must be completed during a consultation.